How Are Your Resolutions Going So Far?

How Are Your Resolutions Going So Far?

You’ve probably already started on the New Year’s resolutions you made for your personal life – go the gym, cut the carbs, stick to the family budget, and so on. But have you thought about personal resolutions that can affect your restaurant? These would be actionable...
Hot Topics for Restaurant Managers

Hot Topics for Restaurant Managers

On the off chance that you have a spare minute to take a break during this busy time of year, check out the hot topics for restaurant managers we’ve been tracking lately. Guest Experience It’s no surprise that restaurant managers and operators are focused on the guest...
Are You a Grateful Leader?

Are You a Grateful Leader?

Gratitude gets a lot attention this time of year. Experts suggest that being grateful for others has a positive effect on relationships, which is probably why you hear a lot of people saying they’re grateful for “friends and family” when it’s their turn at the...
Employee Feedback – Are You Doing It Right?

Employee Feedback – Are You Doing It Right?

Guess what? Your employees can’t read your mind. The only way for them to know for sure what you want them to do (and what you don’t want them to do) is for you to tell them. When you do it right, delivering employee feedback has many benefits. Teamwork improves, you...
Orientation Sets the Stage for Success

Orientation Sets the Stage for Success

The way you treat your employees determines how they’ll treat your guests. This starts during your orientation program. New employees are typically the most attentive and open to new ideas during their first few weeks on the job, so make sure you make the most of that...