The Key to Interviewing Success

The Key to Interviewing Success

Every applicant who sits across from you in an interview has potential. If you didn’t think that was true, you wouldn’t have invited them in to talk, right? Think of interviewing as opening gifts. Some may be impressively wrapped, but without much inside. Others might...
To Sell is to Serve, To Serve is to Sell

To Sell is to Serve, To Serve is to Sell

In the restaurant business, service and sales go hand in hand. To sell is to serve, and to serve is to sell. The problem is that many restaurant servers are afraid to “sell.” They don’t want to seem pushy or insincere. Usually, this is because the word “sell” conjures...
How Are Your Resolutions Going So Far?

How Are Your Resolutions Going So Far?

You’ve probably already started on the New Year’s resolutions you made for your personal life – go the gym, cut the carbs, stick to the family budget, and so on. But have you thought about personal resolutions that can affect your restaurant? These would be actionable...