by Service That Sells | Jul 2, 2024 | Human Resources
Your new server seems bright enough, and they have more experience than most of the people on your team, so why not fly through training and get them out on the floor? Well, maybe because they’ll walk out the door if you do. Why? Because the more employees know, the...
by Service That Sells | Jan 30, 2024 | Training
The person who can have the greatest impact on your productivity is the person who just clocked in at four o’clock. Don’t look at her as the server. Look at her as a salesperson who is either maximizing the leads you’ve generated for her (customers who walk in the...
by Service That Sells | Jan 16, 2024 | Training
Wine has surged in popularity lately, and with that renewed interest comes a more watchful eye on wine etiquette. Make sure your servers not only know the steps to properly opening and serving wine, but have plenty of opportunities to practice these skills before...
by Service That Sells | Jan 2, 2024 | Human Resources
Is reducing turnover in your restaurant on your list of New Year’s resolutions this year? You’re not alone. Even if you still have more applicants than ever applying for jobs, turnover is still a problem in restaurants. Having more applicants to choose from makes the...
by Service That Sells | Dec 4, 2023 | Human Resources
More and more, the signs are out there. Literally — “Help Wanted,” “Now Hiring,” “Inquire Within.” Yet, turnover in the hospitality industry seems to always be an issue, forcing many operations into a perpetual state of...
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