by Service That Sells | Jun 15, 2018 | Management
Even the most effective restaurant managers encounter stubborn personnel obstacles—ones that won’t go away, but continue to block the flow of business and give rise to staff-training issues. Many leave you wondering how something so simple can cause so much...
by Service That Sells | Jun 10, 2018 | Management
We all know we should praise our restaurant employees, but the excuses to skip it are almost as great as those we use to blow off exercise… we’re too busy, we’re too tired and we’re not completely convinced it works. And why should we be? The last time we told Tina...
by Service That Sells | Jun 8, 2018 | Human Resources, Management
Communication. If you don’t have it, you’re jeopardizing the success of your restaurant. Not efficiently “getting your point across” can lead to loss of productivity, safety issues, hygiene concerns, staffing problems and let’s not forget poor...
by Service That Sells | Jun 3, 2018 | Management, Training
There’s an old restaurant saying: “Guests don’t care about what you know — they only care about what you do!” And, really, it’s not what you do. It’s almost entirely what your employees do. Your restaurant training objectives go a long way in...
by Service That Sells | May 11, 2018 | Training
Having your staff commit to individual sales goals every shift is a great way to ensure that expectations aren’t too high for those less capable. When applied to a contest format, the Do-It-Yourself approach helps keep interest high and everyone in the running for the...
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