New Ways to Inspire Your Restaurant Team

New Ways to Inspire Your Restaurant Team

A lot of ink has been spilled emphasizing the importance of employee incentive programs. Too often, however, such programs take the form of sales contests that pit employees against one another, which isn’t always the best thing for your restaurant team.Take a...
10 Ways to Sell More Wine

10 Ways to Sell More Wine

The holidays create excellent opportunities for servers to suggest and sell more wine and champagne. Use your pre-shift team meeting to introduce new ideas to sell more wine and champagne, and do quick role-play exercises to practice the strategies. Below are 10 Ways...
Turn Happy Hour into a Happy Meal

Turn Happy Hour into a Happy Meal

To make the most out socializing deal seekers who come by during happy hour, you need to be sure your servers are increasing food sales at the bar. Bartending training is the key.Hundreds, if not thousands, of dollars can be lost because of poor systems supporting the...
Craft Beer Training for Bars, Restaurants

Craft Beer Training for Bars, Restaurants

There’s no denying it — beer makes guests happy! Your selection of beer can both bring in new guests and create guest loyalty. Even if you have a modest craft beer selection, you could be sabotaging yourself if your staff isn’t prepared to answer...
Quick Service Management: Pick Up The Pace

Quick Service Management: Pick Up The Pace

You have three to five minutes to make quick service customers happy, which is longer than the typical prime-time TV commercial and shorter than it would take a customer to defrost a frozen burrito picked up at the grocery store. That’s an awfully thin margin of...
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