by Service That Sells | Oct 9, 2018 | Training
Successful QSR management is a challenging job. In addition to facing a labor shortage and increasingly tight margins, your quick-serve restaurant is one in a sea of options for hungry guests in a hurry. Competition for those guests’ dollars goes far beyond the...
by Service That Sells | Sep 30, 2018 | Training
To increase sales in your quick-service restaurant, you need to break out of the QSR rut. Lose the monotone “Would you like to up-size your value meal?” and insincere “I have to tell you about our whatever or we get counted off by our mystery shopper” or “Would you...
by Service That Sells | Oct 20, 2017 | Training
You have three to five minutes to make quick service customers happy, which is longer than the typical prime-time TV commercial and shorter than it would take a customer to defrost a frozen burrito picked up at the grocery store. That’s an awfully thin margin of...
by Service That Sells | Oct 15, 2017 | Training
Put simply, Quick Service That Sells! is delivering hospitality and a customized experience for guests. While they may be on the phone for only two minutes ordering pizza or 90 seconds in the drive thru or 60 seconds with a cashier, the experience needs to be unique....
by Service That Sells | Apr 7, 2017 | Management, Training
Suggestive Selling in Quick Serve RestaurantsNo one wants to feel like a wallet with a person attached. Customers are individuals and want to be acknowledged that way. From the first day cashiers start working, train them to make eye contact, smile, learn the names of...
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