Use SHAQ to Improve Quick Service Profits

Use SHAQ to Improve Quick Service Profits

Put simply, Quick Service That Sells! is delivering hospitality and a customized experience for guests. While they may be on the phone for only two minutes ordering pizza or 90 seconds in the drive thru or 60 seconds with a cashier, the experience needs to be unique....
Quick Service Staff Training – Remember LEAST

Quick Service Staff Training – Remember LEAST

Empower your employees to respond properly to any kind of request. To be successful, they’ll need the training and the autonomy to make good decisions. You’ll need to support them, even if they make mistakes from time to time. In those cases, it’s wise to discuss the...