by Service That Sells | Aug 29, 2023 | Management
From aprons and towels in the kitchen to tablecloths and napkins in the dining room, linen needs in a restaurant can be a huge expense— especially with the high costs of laundry services. If you have the room for a washer and dryer, consider doing your own laundry....
by Service That Sells | Aug 15, 2023 | Human Resources
In a restaurant environment — and most any work environment — work roles will change when teams begin to form. As the restaurant manager, it’s your job to begin preparing for the inevitable resistance. It will start with the familiar complaint:...
by Service That Sells | Dec 3, 2020 | Service & Sales
Maybe the soup was too hot, maybe the steak was tough, maybe the drink was wrong and the dessert never came. Maybe it was all of the above (eek!). Or, maybe the customer is just being difficult. It happens. Whatever the problem, your customer is unhappy and you have...
by Service That Sells | Mar 5, 2020 | Management
You can do it, we know you can. You can be the manager, leader, and coach you are destined to become. Now is the time to take what you know, study what you don’t and make your plans become reality. If these goals sound too lofty, think about what’s at stake. The...
by Service That Sells | Oct 31, 2019 | Management
No matter what Charles Dickens may have led us to believe, Scrooge was not a banker. No, he worked in a restaurant and Tiny Tim was at Table Four spilling his drink and fighting with his brother. Well, maybe not, but that would definitely explain why Scrooge was such...
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