by Service That Sells | Oct 24, 2023 | Marketing
Bar patrons everywhere look forward to sipping a cold one in a lively atmosphere as a wrap-up to their hectic work day. Everyone loves a good happy hour — except, usually, the bar or restaurant operator. Competition has gotten fierce in the industry as operators have...
by Service That Sells | Aug 29, 2023 | Management
From aprons and towels in the kitchen to tablecloths and napkins in the dining room, linen needs in a restaurant can be a huge expense— especially with the high costs of laundry services. If you have the room for a washer and dryer, consider doing your own laundry....
by Service That Sells | Aug 15, 2023 | Human Resources
In a restaurant environment — and most any work environment — work roles will change when teams begin to form. As the restaurant manager, it’s your job to begin preparing for the inevitable resistance. It will start with the familiar complaint:...
by Service That Sells | Jul 18, 2023 | Management
Focusing a restaurant training program on the Art of Caring Behavior will lead to improved service and increased guest loyalty. What’s Caring Behavior? Many things, really. But all boiled down, it’s making guests feel important. Important enough to be:...
by Service That Sells | Oct 31, 2019 | Management
No matter what Charles Dickens may have led us to believe, Scrooge was not a banker. No, he worked in a restaurant and Tiny Tim was at Table Four spilling his drink and fighting with his brother. Well, maybe not, but that would definitely explain why Scrooge was such...
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