by Service That Sells | Apr 18, 2019 | Human Resources
So you think you’ve got this hiring thing down. You’ve joined all the right groups. You’re recruiting in all the right places. You know how to ask the right questions. But still those less-than-suitable employees keep slipping through to muddle up your operation....
by Service That Sells | Oct 14, 2018 | Management
You’re the boss. The big cheese. The top dog running the show. You speak, employees jump. End of story, right?If only it were that simple. If only employees would do what they’re told. If only they’d take the initiative to get things done. If only you didn’t have to...
by Service That Sells | Jul 21, 2017 | Management, Marketing
When we think marketing, we think getting people in the door… and those people we’re targeting are often customers who are visiting for the first time. The theory is “if they try us, they’ll like us,” but the truth is getting new customers is almost ten times more...
by Service That Sells | Jul 9, 2017 | Human Resources, Management
If turnover isn’t one of your restaurant’s greatest ongoing challenges, you’re either operating on another planet or you’ve employed the services of a robotics company to supply quality workers. Because every owner, operator and manager we’ve talked to has identified...
by Service That Sells | Jun 24, 2016 | Management
If we asked you to define what business you work in, you’d probably say the “restaurant” or “hotel” or “bar” business. And do you know what? You’d be wrong! That’s not the business you’re in. We’re in the business of retail sales,...
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