by Service That Sells | Apr 18, 2019 | Human Resources
So you think you’ve got this hiring thing down. You’ve joined all the right groups. You’re recruiting in all the right places. You know how to ask the right questions. But still those less-than-suitable employees keep slipping through to muddle up your operation....
by Service That Sells | Feb 5, 2019 | Human Resources, Management
Valentine’s Day is one of the busiest days of the year for restaurant operators, with some concepts seeing traffic more than triple. It’s no surprise, then, that many restaurant managers and owners have a tough time making February 14th special for their own loved...
by Service That Sells | Nov 6, 2018 | Human Resources
Ninety percent. That’s how many women in the restaurant industry report being sexually harassed on the job. More women from the restaurant industry file sexual harassment reports with the EEOC than from any other single industry. The culture in many restaurants,...
by Service That Sells | Oct 28, 2018 | Human Resources, Management
Hiring for the busy season? While it may be tempting to simply post some “Help Wanted” ads and hire whoever walks in the door, that restaurant staffing strategy may make your busy season more stressful than ever. Seasonal hiring may cover a short-term...
by Service That Sells | Aug 31, 2018 | Human Resources
When Karen arrives late (again) and Steven is out back on his cell phone (again) and customers wait and other team members cover and fume (again), it’s easy to blame Karen and Steven for the low morale and poor service. But the truth is, it’s not their fault....
by Service That Sells | Jul 24, 2018 | Human Resources
As an employer in the U.S., you’re facing the most substantial labor shortfall in about 50 years. Almost all industries are feeling the pinch, and for restaurant managers, it’s making an already tough employment market even more challenging. This labor crisis is real,...
Follow Us!