by Service That Sells | Jul 25, 2017 | Human Resources
It’s not pretty, but it’s true – the restaurant industry has a somewhat notorious reputation when it comes to sexual harassment. One report states that while 7 percent of women work in the restaurant industry, it’s responsible for 37 percent of all EEOC sexual...
by Service That Sells | Jul 9, 2017 | Human Resources, Management
If turnover isn’t one of your restaurant’s greatest ongoing challenges, you’re either operating on another planet or you’ve employed the services of a robotics company to supply quality workers. Because every owner, operator and manager we’ve talked to has identified...
by Service That Sells | May 21, 2017 | Human Resources, Management
With the labor market growing across all industries, restaurants are feeling the pinch. As more jobs become available outside our industry, the labor pool for restaurant staffing shrinks. So what’s a restaurant manager to do? Many feel like their only option is...
by Service That Sells | Apr 28, 2017 | Human Resources, Management
Job interviews are stressful experiences for everyone. This holds true for restaurant hiring, too. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent, intelligent and a good...
by Service That Sells | Feb 7, 2017 | Human Resources, Management
By Ed RosheimThis Valentine’s Day, we’re all about the KISS – as in Keep it Super Simple. To improve communication, you have to achieve a delicate balance. You need to give enough detail to get your point across without overwhelming the person you’re talking to with...
by Service That Sells | Jan 2, 2017 | Human Resources, Management
Even managers who interview thousands of applicants throughout their careers make mistakes and hire the wrong people. It’s often because they approach the process the same way they did five, 10, even 15 years ago. Not a good idea, especially when you consider the fact...
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