by Service That Sells | Apr 8, 2018 | Management
There’s no doubt about it – restaurant managers spend a lot of time talking. On any given shift, you likely have conversations or correspondence almost non-stop. You communicate with employees, customers, vendors, and the list goes on. If you had to guess, how many...
by Service That Sells | Apr 6, 2018 | Management
Take a good look at your to-do list. (And if you don’t have a to-do list, make one.) Then ask yourself, “Which of these tasks really requires my skills to complete and which ones can an hourly employee be taught to perform?” You can pick any one of the...
by Service That Sells | Apr 3, 2018 | Management
The great Robin Williams once said, “Spring is nature’s way of saying, ‘Let’s party!’” In the restaurant business, any cause for celebration can increase traffic and profits. You want nothing more than for guests to think about your restaurant first when they’re...
by Service That Sells | Mar 25, 2018 | Management
If you’ve worked in restaurants for any time at all, you know that the only predictable thing about this business is its unpredictability. Effective restaurant managers quickly learn to roll with the punches and handle unexpected circumstances. That type of...
by Service That Sells | Mar 2, 2018 | Management, Training
Everyone has the capacity to learn new tasks and master new skills. How your staff members move from point A to point B on a the learning scale, though, is not so straightforward. People learn in different ways, and therefore you must train in different ways. Whether...
by Service That Sells | Feb 13, 2018 | Management, Service & Sales
How important are appearance standards in your restaurant? Put yourself in your guests’ shoes. Imagine you walk up to a restaurant and see trash in the parking lot, a burned out light bulb above the door, dirt in the foyer, and a promotional poster for an event that...
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