by Service That Sells | Jul 9, 2017 | Human Resources, Management
If turnover isn’t one of your restaurant’s greatest ongoing challenges, you’re either operating on another planet or you’ve employed the services of a robotics company to supply quality workers. Because every owner, operator and manager we’ve talked to has identified...
by Service That Sells | Jun 23, 2017 | Management
As a restaurant manager, nothing about this line of work takes you by surprise. Nothing, that is, except the fact that even now, as the manager running the show, you still put in 65- to 70-hour workweeks. You can blame the demands of “hands-on” restaurant management,...
by Service That Sells | Jun 18, 2017 | Management
Need direction to develop a restaurant strategic plan? Give it a good SWOT. What we mean is, take the time to document your operation’s Strengths, Weaknesses, Opportunities, and Threats. A SWOT analysis is the basis of your strategic plan. Here are some tips to make...
by Service That Sells | May 21, 2017 | Human Resources, Management
With the labor market growing across all industries, restaurants are feeling the pinch. As more jobs become available outside our industry, the labor pool for restaurant staffing shrinks. So what’s a restaurant manager to do? Many feel like their only option is...
by Service That Sells | Apr 28, 2017 | Human Resources, Management
Job interviews are stressful experiences for everyone. This holds true for restaurant hiring, too. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent, intelligent and a good...
by Service That Sells | Apr 23, 2017 | Management
Put simply, the philosophy of Service That Sells! is about delivering hospitality and a customized experience for each guest the way he or she wants it to be. The success formula for restaurants is easy — execution each and every day is not. The formula goes like...
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