by Service That Sells | Dec 21, 2016 | Management
Did you know that only a small percentage of people – maybe as low as 8% — accomplish their resolutions? With the right planning, you can be part of that 8%. Your professional goals for the new year are different from your personal ones. You may not lose 15...
by Service That Sells | Oct 23, 2016 | Management
You’ve been promoted (yea!) and your friends couldn’t be happier for you. And why not? Sharon was late again and Cody snapped at a guest… but hey, it happens. You’re an understanding kind of new restaurant manager.Or maybe… you’ve...
by Service That Sells | Aug 28, 2016 | Management
Remember that bratty kid from years ago who tossed his mac-and-cheese on the floor and threw a fit until his parents caved and ordered him a steak? Well, he’s all grown up now, and he’s bringing about 80 million of his friends to the marketplace as eager consumers....
by Service That Sells | Aug 24, 2016 | Management
It’s Saturday night and you’re out of the special already, two people called in sick, the dishwasher isn’t working and you’ve got a line out the door. It’s one of those nights that makes everything look blurry. If you’re not...
by Service That Sells | Aug 9, 2016 | Human Resources, Management
There’s no time for errors in the restaurant business, although that doesn’t mean we don’t all make them from time to time. Customer loyalty is the key to long-term success, and to accomplish that we need to anticipate our customers’ needs, deliver better...
by Service That Sells | Jun 24, 2016 | Management
If we asked you to define what business you work in, you’d probably say the “restaurant” or “hotel” or “bar” business. And do you know what? You’d be wrong! That’s not the business you’re in. We’re in the business of retail sales,...
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