by Service That Sells | Dec 7, 2021 | Service & Sales
Your servers probably don’t realize this, but they have the easiest sales job in the world. Salespeople in other industries have to spend time convincing customers that they really do want to buy something. That step is already done for your servers — guests...
by Service That Sells | Oct 12, 2021 | Service & Sales
Whoever said, “Life is short, eat dessert first” was probably on to something. Unfortunately, though, most of your guests don’t walk into the restaurant ready to take that advice. Dessert sales can be hard to come by, but it doesn’t have to be...
by Service That Sells | Sep 14, 2021 | Service & Sales
It starts slowly. Unassuming. Quietly. Then, “The Rush” comes. And suddenly, no one is safe. Not your calmest manager or your newest waitress. It slices deep into waitstaff morale and cuts deeper into restaurant profits. It increases blood pressure, tempers, stress,...
by Service That Sells | Aug 17, 2021 | Service & Sales
It’s easy to recognize a salesperson, right? It’s that extrovert server who loves sales contests. Or, it’s that steady pro who comes in early to find out how the chef prepares the specials. Or, it might be the host who keeps asking for a chance. They’re...
by Service That Sells | Jul 20, 2021 | Service & Sales
The basis of any restaurant training program aimed at increasing sales must first cover the basic types of selling. Take a look: Upselling is enhancing an item already ordered (such as “up-sizing” a value meal or a draft beer, or adding cheese and guacamole to a...
by Service That Sells | Jun 7, 2021 | Service & Sales, Training
Time is the one thing we all need more of, right? That’s true for our guests, too. Make sure your restaurant service training includes teaching your staff to serve guests’ time needs. Keeping the meal going at a steady pace is what most guests are looking...
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