by Service That Sells | Oct 20, 2017 | Training
You have three to five minutes to make quick service customers happy, which is longer than the typical prime-time TV commercial and shorter than it would take a customer to defrost a frozen burrito picked up at the grocery store. That’s an awfully thin margin of...
by Service That Sells | Oct 15, 2017 | Training
Put simply, Quick Service That Sells! is delivering hospitality and a customized experience for guests. While they may be on the phone for only two minutes ordering pizza or 90 seconds in the drive thru or 60 seconds with a cashier, the experience needs to be unique....
by Service That Sells | Sep 22, 2017 | Service & Sales, Training
Everyone talks about working smarter, instead of harder, but in the restaurant industry many of those productivity tips fly out the window when you’ve got a 10-top in the back and a line out the front door. What’s a manager to do – what’s a server to do –...
by Service That Sells | Jun 13, 2017 | Training
Alcohol sales in a restaurant is a delicate balancing act. On the one hand, operators need the revenue generated from alcohol sales. On the other hand, restaurant employees must serve alcohol responsibly. That can be a tall order, and one that comes with particularly...
by Service That Sells | Jun 9, 2017 | Training
There’s nothing quite like word of mouth advertising for your restaurant. It’s virtually free. It’s powerful. And, it can make or break your business. But how can you harness this positive force?Here’s how to make word-of-mouth advertising work for your...
by Service That Sells | Jun 4, 2017 | Service & Sales, Training
With summer just around the corner, now is the time to train your staff to increase specialty drink sales. Step up your marketing and waitstaff training efforts to actively sell summer specialty drinks this season. Here are some ideas to get you started:Select the...
Follow Us!