by Service That Sells | Nov 28, 2019 | Training
Suggestively selling after-dinner drinks is a great way to bump up bar profits, but what about the guest who says, “I don’t do the hard stuff” and turns down the Irish Coffee, White Russian, or Grasshopper? You can still profit from after-dinner drink sales by...
by Service That Sells | Nov 7, 2019 | Training
People drink during the holiday season. They drink because they’re happy, they drink because they’re sad — with emotions on overdrive during the holidays, one thing’s for sure: many of your guests will be ordering drinks. With profit margins general higher for...
by Service That Sells | Oct 17, 2019 | Service & Sales, Training
Server training on successful suggestive selling has to focus on multiple skills. Servers must have thorough product knowledge in order to describe food and beverage in mouthwatering detail. They need to use positive body language to reinforce their menu...
by Service That Sells | Oct 10, 2019 | Training
Server training on precision service is about executing the basic mechanics of service in a seamless fashion so guests will know just how seriously your staff members take their jobs. When servers implement the strategies of precision service, guests have a better...
by Service That Sells | Sep 19, 2019 | Training
When it comes to waitstaff training, your restaurant trainers are even more important than your trainees. So how do you select trainers and get them prepared? If their only frame of reference is how they were trained, they may not be equipped to succeed and the cycle...
by Service That Sells | Sep 5, 2019 | Training
“If only we could act more like a team.” It’s a common mantra of restaurant operators. But saying it and making it happen are on opposite banks of the river. And if your staff still isn’t working together effectively, you have a bit of paddling to do....
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