Effective Restaurant Training Blends Strategies


There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” When it comes to effective restaurant training, it’s important to present material so that it can be both understood and implemented. Adult learners remember what they see two times more effectively than what they read. To implement a concept, people need to see it, then do it.

These training facts underscore the importance of a blended training approach for your restaurant. For example, when training on robbery deterrence, you might hand out your restaurant’s policy in written form. Then, you might have your staff members watch an online video demonstrating the correct procedures. Finally, at a training meeting, you can use role-playing scenarios or other team games to make sure trainees can implement the procedures appropriately.

Take a look at these top five reasons why blended training is an effective restaurant training strategy:

  • Repetition. When you use blended training, your employees are exposed to your important content multiple times, increasing retention.
  • Learning styles. Blended training is suited to a variety of learning styles, helping you reach all employees in a way they learn best.
  • Assessment. Online training programs give you a chance to asses how well trainees understand material before they implement it.
  • Tracking. Any time you include online training in your overall training program, you have an opportunity to track who has viewed each module.
  • Feedback. An interactive in-person training session lets your trainees give you immediate feedback about how well the training applied to them.

Blended Learning Options

Click here to take a look at a variety of online training modules that can be easily integrated into your blended training program. All effective restaurant training programs start with you, the manager, choosing to make training a priority every day.

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