Be the Restaurant Employer of Choice

The labor pool generally falls into four categories: The Transients. On their way to some other career, they’ve stopped off in the industry for a relatively short time. The traditional college student comes to mind. The I-Don’t-Know’s. They’re in the industry because...

Employee-Friendly Policies

When establishing policy in your operation, think “employee-friendly” rather than “law of the land.” Sick policy. Consider your employees’ needs and family responsibilities. Sick days may be needed to care for sick children or aging parents. Eating on the job....
Behavioral Interviewing

Behavioral Interviewing

Behaviors are formed over time through repetition. If an individual has done something in the past, they’re more likely to repeat it in the future.Take, for example, a person who returns change at a store’s register after getting back too much. He or she is likely to...