What Are Your Leadership Goals?

What Are Your Leadership Goals?

Who you are as a restaurant manager changes from day to day. (And if it doesn’t, you may not be doing it right.) Effective leaders are flexible, changing styles and strategies to meet the needs of their teams. Effective leaders know that in order for their teams to...
How to Outrun the Competition

How to Outrun the Competition

You’ve heard the story: Two hikers encounter an angry bear in the forest. One of them opens their backpack, pulls out their running shoes, and begins putting them on as fast as they can. The other watches and says incredulously, “You don’t think you’re going to outrun...
The Key to Exceptional Service

The Key to Exceptional Service

Restaurants try to provide exceptional service to everyone, but great restaurant managers know that one size does not fit all in this business. Think about the different reasons people visit restaurants. They vary a great deal, from quick lunches to business meetings...