by Service That Sells | Jul 12, 2022 | Training
“There are three kinds of people in baseball: people who make it happen, people who watch what happens, and people who wonder what happened.” Tommy Lasorda was talking about baseball when he said that famous quote, but the logic behind it applies to the restaurant...
by Service That Sells | Jun 20, 2019 | Training
“No one’s doing what they’re supposed to! I’ve got too many training problems!”Wait! Are you sure you have too many training problems in your restaurant? Maybe you just don’t have enough restaurant training programs. Or maybe the problems aren’t even connected to...
by Service That Sells | Nov 18, 2018 | Management, Training
Getting buy-in on a restaurant training program is crucial. First, you as the manager need to completely understand the training program’s objectives. That’s the easy part. Even more critical is to have your management staff and front-line employees...
by Service That Sells | Sep 1, 2017 | Human Resources, Management
What gets rewarded gets done, especially when it comes to restaurant training programs. It’s a fact of restaurant life that a large number of employees are working their way through school. So why not use their academic goals to enhance your service and sales...
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