by Service That Sells | Dec 20, 2018 | Training
It seems simple enough. The phone rings. The phone is answered. Story over. Except… your employees’ telephone skills may say more about your operation than your menu (or, at least, that’s the perspective of the customer on the phone). Too often, when we’re...
by Service That Sells | Dec 4, 2018 | Management
No train? No gain! Here at Ready Training Online, we develop online restaurant training programs that increase sales, improve service, and support teamwork. Check out our top five most popular restaurant training topics below. Teaching Servers to Sell Many restaurant...
by Service That Sells | Nov 30, 2018 | Training
Have you ever wondered why you can walk some employees through a new procedure and they catch on right away, while other employees take a little longer? People learn in different ways. It really is as simple – and as complex – as that.Understanding Learning StylesJust...
by Service That Sells | Nov 18, 2018 | Management, Training
Getting buy-in on a restaurant training program is crucial. First, you as the manager need to completely understand the training program’s objectives. That’s the easy part. Even more critical is to have your management staff and front-line employees...
by Service That Sells | Oct 30, 2018 | Training
You don’t have to look very hard in the news to find a story about a restaurant suffering from the perils a foodborne illness outbreak. Restaurant industry experts estimate that a foodborne illness outbreak can cost a business about $75,000.You Can’t Afford to Skimp...
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