by Service That Sells | Jun 22, 2014 | Marketing, Training
Regardless of whether or not you’re in a hot spot for tourism, summertime always brings in vacationing people from out of town, out of state, or out of the country. These people have to eat, why not make it at your place? Train servers to ask about vacations at the...
by Service That Sells | Nov 17, 2013 | Management
During the holidays, you and your team have countless opportunities to maximize sales. With the steady stream of diners and the feeling of goodwill and gluttony (it’s no surprise that most Americans gain at least five pounds during the season), it’s the perfect time...
by Service That Sells | Aug 19, 2012 | Training
Team meetings give you an opportunity to train, to coach and to inform. Whether it’s a brief pre-shift meeting or a longer session, your role as the facilitator is to define objectives for the meeting and manage the time and discussion to ensure those objectives are...
by Service That Sells | Jun 3, 2012 | Management
When it comes to protecting your customers from bad allergic reactions, waitstaff training is a must. Most people with serious food allergies are alert and cautious when ordering, but what happens when they’re misinformed? Many servers—especially younger, less...
by Service That Sells | Mar 11, 2012 | Human Resources
Attention restaurant managers! If you’re bending the rules for one low-performing employee, the rest of your staff will certainly notice. Low standards produce low morale and low performance levels throughout your operation. That’s why you can’t be afraid to correct...
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