by Service That Sells | Feb 12, 2019 | Training
Think back to how you learned to drive a car and you can see why role-playing is so effective. Did you watch a quick video and then jump behind the wheel? Probably not.Someone showed you the proper techniques, then you went through the motions in a parked car until...
by Service That Sells | Aug 2, 2010 | Training
Role-playing is a perfect way to give servers an opportunity to practice dialogue before they approach guests with it. Follow these guidelines to make the role-playing exercise worth the effort. Establish real-life examples using props and co-workers playing the part...
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