Craft Beer Training for Bars, Restaurants

Craft Beer Training for Bars, Restaurants

There’s no denying it — beer makes guests happy! Your selection of beer can both bring in new guests and create guest loyalty. Even if you have a modest craft beer selection, you could be sabotaging yourself if your staff isn’t prepared to answer...

Waitstaff Training: Set the Standards

When implementing wait staff service training policies and procedures, make sure you reinforce the anticipated outcome. Consider these examples: Policy: Say thank you to each guest. Outcomes: Are employees making eye contact? Does the delivery seem sincere? Policy:...