by Service That Sells | Mar 5, 2019 | Training
Knowing when to suggestively sell is just as important as the suggestion itself. Use your waitstaff sales training program to teach your staff about using these windows of opportunity to increase check averages.Greeting and Beverage Window: First and foremost, greet...
by Service That Sells | Oct 22, 2017 | Training
There’s no denying it — beer makes guests happy! Your selection of beer can both bring in new guests and create guest loyalty. Even if you have a modest craft beer selection, you could be sabotaging yourself if your staff isn’t prepared to answer...
by Service That Sells | Jan 19, 2010 | Training
When implementing wait staff service training policies and procedures, make sure you reinforce the anticipated outcome. Consider these examples: Policy: Say thank you to each guest. Outcomes: Are employees making eye contact? Does the delivery seem sincere? Policy:...
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