by Service That Sells | Jan 30, 2024 | Training
The person who can have the greatest impact on your productivity is the person who just clocked in at four o’clock. Don’t look at her as the server. Look at her as a salesperson who is either maximizing the leads you’ve generated for her (customers who walk in the...
by Service That Sells | Aug 17, 2021 | Service & Sales
It’s easy to recognize a salesperson, right? It’s that extrovert server who loves sales contests. Or, it’s that steady pro who comes in early to find out how the chef prepares the specials. Or, it might be the host who keeps asking for a chance. They’re...
by Service That Sells | Jul 20, 2021 | Service & Sales
The basis of any restaurant training program aimed at increasing sales must first cover the basic types of selling. Take a look: Upselling is enhancing an item already ordered (such as “up-sizing” a value meal or a draft beer, or adding cheese and guacamole to a...
by Service That Sells | Jun 21, 2021 | Training
Training your restaurant employees on service and sales is more important today than it’s ever been. To survive and thrive going forward, you’ll have to increase per-person check averages without drastic price hikes, all while delivering service that...
by Service That Sells | Apr 12, 2021 | Training
Forget the whiteboard and throw away the felt-tip pens (at least for now). Spring fever is in full swing and the only way you’ll keep your team focused on any type of restaurant training is to make it as fun – and useful – as possible. So use your imagination to find...
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