by Service That Sells | Jan 18, 2021 | Service & Sales
You can train servers to take orders or you can motivate them to increase sales. When you start coaching salespeople instead of just training servers you’ll find that sales and service will improve. The most important thing to remember is that you can’t be everywhere...
by Service That Sells | Aug 22, 2019 | Training
As any good coach would tell you, long-term success is always more gratifying than an instant win. The same is true of your restaurant training program. Sadly, though, we’re human and we want the win and we want it now. And in this business where instant gratification...
by Service That Sells | Feb 18, 2018 | Training
Think back on your last restaurant training session. Did you just talk about the specials and the broken cooler? Did you mention service or just remind waitstaff to smile? Did you tell team members exactly what you expect from them… and how they can deliver it? Are...
by Service That Sells | Apr 14, 2017 | Training
How effective is your waitstaff training program? When training your employees in the fine art of service and sales, it’s not enough to deliver the message and expect it to sink in. How the message is communicated is equally important, which can lead to shortcomings...
by Service That Sells | Aug 19, 2012 | Training
Team meetings give you an opportunity to train, to coach and to inform. Whether it’s a brief pre-shift meeting or a longer session, your role as the facilitator is to define objectives for the meeting and manage the time and discussion to ensure those objectives are...
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