by Service That Sells | Mar 22, 2022 | Service & Sales
Have you ever stopped to think about what “service” really means? Put simply, restaurant service is the manner in which the guest is treated. It’s a thing more often felt than seen. It’s a bit of a magic act, an illusion, a perceived value that accompanies the...
by Service That Sells | Mar 8, 2022 | Service & Sales
As more people return to working in the office, many full-service restaurants are finally experiencing a lunch rush again. Lunch-hour guests are often watching the clock carefully, and that requires a unique level of service. Are you and your staff prepared to get the...
by Service That Sells | Jul 20, 2021 | Service & Sales
The basis of any restaurant training program aimed at increasing sales must first cover the basic types of selling. Take a look: Upselling is enhancing an item already ordered (such as “up-sizing” a value meal or a draft beer, or adding cheese and guacamole to a...
by Service That Sells | Jun 21, 2021 | Training
Training your restaurant employees on service and sales is more important today than it’s ever been. To survive and thrive going forward, you’ll have to increase per-person check averages without drastic price hikes, all while delivering service that...
by Service That Sells | Apr 12, 2021 | Training
Forget the whiteboard and throw away the felt-tip pens (at least for now). Spring fever is in full swing and the only way you’ll keep your team focused on any type of restaurant training is to make it as fun – and useful – as possible. So use your imagination to find...
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