by Service That Sells | Nov 18, 2018 | Management, Training
Getting buy-in on a restaurant training program is crucial. First, you as the manager need to completely understand the training program’s objectives. That’s the easy part. Even more critical is to have your management staff and front-line employees...
by Service That Sells | Nov 16, 2018 | Management
In most restaurants, the dress code is spelled out pretty clearly. Often, staff members have a specific uniform and there’s little room for variance. But in today’s world of creative body art, piercings, extravagant tattoos, and amazing hair colors, most...
by Service That Sells | Nov 13, 2018 | Marketing
November and December are traditionally busier months for restaurants. Between holiday parties, friendly get-togethers, and exhausted shoppers wanting to take a break for a meal, sales go up. To boost profits this busy season, follow these tips to increase traffic,...
by Service That Sells | Nov 6, 2018 | Human Resources
Ninety percent. That’s how many women in the restaurant industry report being sexually harassed on the job. More women from the restaurant industry file sexual harassment reports with the EEOC than from any other single industry. The culture in many restaurants,...
by Service That Sells | Oct 30, 2018 | Training
You don’t have to look very hard in the news to find a story about a restaurant suffering from the perils a foodborne illness outbreak. Restaurant industry experts estimate that a foodborne illness outbreak can cost a business about $75,000.You Can’t Afford to Skimp...
by Service That Sells | Oct 28, 2018 | Human Resources, Management
Hiring for the busy season? While it may be tempting to simply post some “Help Wanted” ads and hire whoever walks in the door, that restaurant staffing strategy may make your busy season more stressful than ever. Seasonal hiring may cover a short-term...
by Service That Sells | Oct 26, 2018 | Marketing
Good coaches are too smart to make promises they can’t keep, so they usually refuse to make predictions about upcoming games. “It’s a long season,” they’ll say. “We’re just focused on winning one game at a time.” This is an appropriate mind-set in restaurant...
by Service That Sells | Oct 23, 2018 | Management
The restaurant business comes with a variety of hidden business risks that can have expensive repercussions. Compliance – or the lack of it – is among these risks. All businesses face compliance risks, and some more than others. Here are some of the greatest...
by Service That Sells | Oct 19, 2018 | Training
Cash is no longer king. A recent survey showed that only 11 percent of consumers prefer using cash when making purchases, and restaurant guests are even more likely to pay with a credit card. This is actually good news for restaurant owners because not only do...
by Service That Sells | Oct 14, 2018 | Management
You’re the boss. The big cheese. The top dog running the show. You speak, employees jump. End of story, right?If only it were that simple. If only employees would do what they’re told. If only they’d take the initiative to get things done. If only you didn’t have to...
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