by Service That Sells | Dec 4, 2023 | Human Resources
More and more, the signs are out there. Literally — “Help Wanted,” “Now Hiring,” “Inquire Within.” Yet, turnover in the hospitality industry seems to always be an issue, forcing many operations into a perpetual state of...
by Service That Sells | Nov 7, 2023 | Service & Sales
There are a few cold hard truths in the restaurant business. The main one may be that you will work as hard for five bucks as you do for fifty. The man who walks into a restaurant, takes up prime booth space, orders water, a small salad and the cheapest meal will take...
by Service That Sells | Oct 24, 2023 | Marketing
Bar patrons everywhere look forward to sipping a cold one in a lively atmosphere as a wrap-up to their hectic work day. Everyone loves a good happy hour — except, usually, the bar or restaurant operator. Competition has gotten fierce in the industry as operators have...
by Service That Sells | Sep 26, 2023 | Human Resources, Management
Employee policies, whether they are written down in a handbook or implied through workplace culture, make a huge difference in your restaurant’s atmosphere. Your employees make up a huge part of your restaurant’s experience after all, through the service they provide,...
by Service That Sells | Sep 12, 2023 | Training
We all want to have excellent service in our restaurants, but your standards don’t always align with those of your waitstaff. Be careful and clear when communicating your standards with your staff, as miscommunications can lead to unsatisfactory service and...
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