by Service That Sells | May 22, 2018 | Management
You may think there isn’t much of a difference between a boss and a coach, but any member of a winning team will tell you it’s the coach that makes the difference. Coaches win games, bosses rarely look up from the playbook. If you spend all your time planning your...
by Service That Sells | May 20, 2018 | Management, Training
The way you see restaurant training probably depends on how effective and cost-effective your experience with it has been. Perspective is everything. Do you look at employee training as a process, or an event? In order to see ROI, your training needs to be directly...
by Service That Sells | May 15, 2018 | Management
Every team has weaknesses. In professional sports, competitors study their rivals to identify and exploit those weaknesses. It may not be as blatant in the restaurant business, but your competition is essentially doing the same thing – just waiting for you to fail....
by Service That Sells | May 13, 2018 | Management
Training and teamwork go hand in hand, and you need them both to run a successful restaurant. Your restaurant’s success depends on both working together seamlessly. Think about it – your team can’t begin to work together if they’re not trained on both the soft and...
by Service That Sells | May 8, 2018 | Management
Change nothing, and nothing changes. So unless you’re completely satisfied with the performance of your restaurant exactly as it is, change is not just inevitable, it’s necessary. Some change in your restaurant might be brought about by circumstances beyond your...
by Service That Sells | Apr 29, 2018 | Management
You’ve heard it — or maybe even said it — so many times that the mere mention of team can be perceived by your staff as nothing more than lip service. You can almost hear the empty promise: “Sure, coach, I’ll pitch in for the team.” Yeah, right. In this...
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