by Service That Sells | May 4, 2018 | Training
Okay, we’ll admit it… even the term “compliance training” feels way too boring to excite your people-loving restaurant staff. Although topics such as PCI guidelines, age-restricted sales, harassment, security, and food safety may seem like necessary evils in your...
by Service That Sells | Mar 20, 2018 | Human Resources, Training
Do you know what to do if harassment happens in your restaurant? More importantly, do your employees know what to do? As a baseline for your harassment training, you should know how harassment laws apply to your restaurant, how sexual harassment exists in restaurants,...
by Service That Sells | Mar 13, 2018 | Human Resources, Training
When you hear the word “harassment,” high profile sexual harassment stories are probably the first ones you think of. While these harassment examples tend to get the most attention, they are far from the only types of harassment in the workplace. By law, harassment is...
by Service That Sells | Mar 2, 2018 | Management, Training
Everyone has the capacity to learn new tasks and master new skills. How your staff members move from point A to point B on a the learning scale, though, is not so straightforward. People learn in different ways, and therefore you must train in different ways. Whether...
by Service That Sells | Feb 18, 2018 | Training
Think back on your last restaurant training session. Did you just talk about the specials and the broken cooler? Did you mention service or just remind waitstaff to smile? Did you tell team members exactly what you expect from them… and how they can deliver it? Are...
by Service That Sells | Feb 11, 2018 | Training
Sell more appetizers. Sell more premium drinks. Don’t forget about desserts. Did you charge for that side of sour cream? Waitstaff sales training is more than just selling, it’s an overall sales strategy.As restaurant managers, we know how hard it is to make...
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