by Service That Sells | Feb 8, 2022 | Service & Sales
Love is in the air this time of year, but is it in your restaurant? It should be, at least when it comes to you and your guests. Guest relationships don’t have to be complicated. Check out these three simple steps you and your staff can take to have successful,...
by Service That Sells | Apr 10, 2018 | Marketing
When you think “marketing,” you probably think about ways to bring new guests in the door. Diversifying your customer base does matter, but don’t forget about the guests you already have in your restaurant. Industry facts suggest that you may get more for your...
by Service That Sells | Dec 26, 2016 | Marketing
Everyone wants to feel important and appreciated. It’s simple — serving restaurant customers as if they’re royalty builds guest loyalty. Implement “The Star Treatment” as part of your marketing plan and it will pay for itself again and again in...
by Service That Sells | Jan 14, 2010 | Management
Competition for the customer has sky-rocketed. Operators are introducing value pricing and loyalty programs… anything to keep their focus on getting people through the door. While these efforts are indeed necessary, micro-focusing on the needs of external customers...
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