Take One for the Team

Take One for the Team

It’s not my section. My customer. My job. My problem. It’s not, it’s not, it’s not… As managers, we often hear more about a person’s lack of responsibilities than we hear about their actual duties or abilities. And, if that happens more than once with an employee, the...
How to Shave 20 Hours off Your Workweek

How to Shave 20 Hours off Your Workweek

As a restaurant manager, nothing about this line of work takes you by surprise. Nothing, that is, except the fact that even now, as the manager running the show, you still put in 65- to 70-hour workweeks. You can blame the demands of “hands-on” restaurant management,...

Start the New Year off Right

With January right around the corner, the outlook can be cold and bleak… and for many, we’re not just talking about the weather. Don’t worry, you can change the forecast for your restaurant. Look at the typically slower months of January and February as...
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