by Service That Sells | Apr 19, 2015 | Management
Looking to better manage your tasks every day? This restaurant management tip from Service That Sells! helps you get SMART about time management. At any time during the day, you can encounter “pop-ups” – unexpected events that steer you away from your current course...
by Service That Sells | Aug 4, 2012 | Management
New guests are trying your restaurant all the time. Do you know who they are and, more importantly, do you know how to bring them back? Brush up on your service and sales training and make a commitment to get completely involved in meeting—and pleasing—new guests....
by Service That Sells | Jun 5, 2011 | Management
As a restaurant manager, you’ve undoubtedly faced people issues. How you handled them – and continue to handle them – will have a profound impact on your entire waitstaff, not just the servers you’ve counseled. The last thing you want to do is promote turnover in your...
by Service That Sells | Aug 29, 2010 | Management
It’s easy for one manager or several employees to overlook key tasks required for a successful close – and a successful close means a successful opening the following day. Start by listing each job position by category and add one for management. Then look at tasks...
by Service That Sells | Feb 19, 2010 | Management
The “Please Wait to be Seated” sign creates anxiety when the host staff isn’t present. Teach your servers to look for and then acknowledge every waiting guest with a smile and “Hi! The hostess will be right with you!” if he or she is off seating other guests. Make...
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