by Service That Sells | Jun 5, 2018 | Training
It’s been said that the only difference between a dream and goal is a deadline. It’s true – what gets measured, gets done, so setting a timeframe for achieving a goal is a good place to start. When you’re designing restaurant employee training, create SMART goals, or...
by Service That Sells | Jun 3, 2018 | Management, Training
There’s an old restaurant saying: “Guests don’t care about what you know — they only care about what you do!” And, really, it’s not what you do. It’s almost entirely what your employees do. Your restaurant training objectives go a long way in...
by Service That Sells | May 29, 2018 | Management
What business are you in? Sure, you run a restaurant, but in reality, you’re in the retail sales business. You have a product that you want to sell, and you depend on your staff to work together to sell it at the highest profit margin possible. Your smart business...
by Service That Sells | May 20, 2018 | Management, Training
The way you see restaurant training probably depends on how effective and cost-effective your experience with it has been. Perspective is everything. Do you look at employee training as a process, or an event? In order to see ROI, your training needs to be directly...
by Service That Sells | May 18, 2018 | Training
Training your restaurant employees on safety issues is about more than just reducing accidents. Safety permeates every facet of your organization – from kitchen efficiency and staffing to guest service and customer loyalty. That’s why workplace safety training...
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