by Service That Sells | Sep 21, 2016 | Service & Sales, Training
Everyone knows they need to train. And train. And train. But, it’s like exercising or flossing. Sure, we should, but not everyone has the time to do it every day. Instead of making the daily commitment to training, some managers tend to save training for new hires and...
by Service That Sells | Aug 10, 2016 | Training
Successful restaurant training is executed by exceptional leaders. When you think of the most effective and successful leaders, you probably think of the most charismatic ones. They exude passion and energy, and people stand in line to just to have a chance at being a...
by Service That Sells | Jul 31, 2016 | Service & Sales, Training
You’ll see sales soar when you train servers and bartenders to use sales props. The restaurant business is show business — and your servers and bartenders should never go “on stage” without their props. Sales props, that is. What are they? Tools servers and...
by Service That Sells | Dec 20, 2015 | Management
With January right around the corner, the outlook can be cold and bleak… and for many, we’re not just talking about the weather. Don’t worry, you can change the forecast for your restaurant. Look at the typically slower months of January and February as...
by Service That Sells | Nov 8, 2015 | Management
Don’t forget to also invest training time and money in the first salesperson your guests meet … your host or hostess. Host and hostess training is key to setting the stage for higher sales. For example, a hostess seats two of your guests and instead of saying,...
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