by Service That Sells | Nov 1, 2022 | Service & Sales
There’s no wrong time to sell wine and champagne, and there’s no better time than the holiday season. Historically, the majority of U.S. wine and champagne sales are made during the winter holiday season. But if you wait until the busy season to train your...
by Service That Sells | Jun 28, 2022 | Management
It’s a crazy Saturday night. We’re barking at employees in the kitchen (“Taylor, why is Table 4 still sitting there with menus!?”), but when we slam out the swinging doors, we become a totally different person. We smile, laugh, nod, thank, and show all the...
by Service That Sells | Mar 8, 2022 | Service & Sales
As more people return to working in the office, many full-service restaurants are finally experiencing a lunch rush again. Lunch-hour guests are often watching the clock carefully, and that requires a unique level of service. Are you and your staff prepared to get the...
by Service That Sells | Jul 20, 2021 | Service & Sales
The basis of any restaurant training program aimed at increasing sales must first cover the basic types of selling. Take a look: Upselling is enhancing an item already ordered (such as “up-sizing” a value meal or a draft beer, or adding cheese and guacamole to a...
by Service That Sells | Jun 21, 2021 | Training
Training your restaurant employees on service and sales is more important today than it’s ever been. To survive and thrive going forward, you’ll have to increase per-person check averages without drastic price hikes, all while delivering service that...
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