by Service That Sells | Oct 26, 2016 | Service & Sales
When was the last time you trained your servers on how to sell more wine? It’s probably time for a refresher course! Remind waitstaff that wine sales are a great boost to check averages and tips. There are at least five optimal times during a meal to sell more...
by Service That Sells | Oct 23, 2016 | Management
You’ve been promoted (yea!) and your friends couldn’t be happier for you. And why not? Sharon was late again and Cody snapped at a guest… but hey, it happens. You’re an understanding kind of new restaurant manager.Or maybe… you’ve...
by Service That Sells | Sep 21, 2016 | Service & Sales, Training
Everyone knows they need to train. And train. And train. But, it’s like exercising or flossing. Sure, we should, but not everyone has the time to do it every day. Instead of making the daily commitment to training, some managers tend to save training for new hires and...
by Service That Sells | Aug 28, 2016 | Management
Remember that bratty kid from years ago who tossed his mac-and-cheese on the floor and threw a fit until his parents caved and ordered him a steak? Well, he’s all grown up now, and he’s bringing about 80 million of his friends to the marketplace as eager consumers....
by Service That Sells | Aug 24, 2016 | Management
It’s Saturday night and you’re out of the special already, two people called in sick, the dishwasher isn’t working and you’ve got a line out the door. It’s one of those nights that makes everything look blurry. If you’re not...
by Service That Sells | Aug 10, 2016 | Training
Successful restaurant training is executed by exceptional leaders. When you think of the most effective and successful leaders, you probably think of the most charismatic ones. They exude passion and energy, and people stand in line to just to have a chance at being a...
by Service That Sells | Aug 9, 2016 | Human Resources, Management
There’s no time for errors in the restaurant business, although that doesn’t mean we don’t all make them from time to time. Customer loyalty is the key to long-term success, and to accomplish that we need to anticipate our customers’ needs, deliver better...
by Service That Sells | Jul 31, 2016 | Service & Sales, Training
You’ll see sales soar when you train servers and bartenders to use sales props. The restaurant business is show business — and your servers and bartenders should never go “on stage” without their props. Sales props, that is. What are they? Tools servers and...
by Service That Sells | Jun 24, 2016 | Management
If we asked you to define what business you work in, you’d probably say the “restaurant” or “hotel” or “bar” business. And do you know what? You’d be wrong! That’s not the business you’re in. We’re in the business of retail sales,...
by Service That Sells | May 25, 2016 | Marketing
Father’s Day might hog all the attention, but June has many other holidays that can bring you business and jump-start your creative marketing strategies. Here are a few unique marketing ideas to get you started.National Leave the Office Early Day – June 2. Promote...
Follow Us!