by Service That Sells | Jun 5, 2018 | Training
It’s been said that the only difference between a dream and goal is a deadline. It’s true – what gets measured, gets done, so setting a timeframe for achieving a goal is a good place to start. When you’re designing restaurant employee training, create SMART goals, or...
by Service That Sells | Jun 3, 2018 | Management, Training
There’s an old restaurant saying: “Guests don’t care about what you know — they only care about what you do!” And, really, it’s not what you do. It’s almost entirely what your employees do. Your restaurant training objectives go a long way in...
by Service That Sells | Jun 1, 2018 | Training
There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” When it comes to effective restaurant training, it’s important to present material so that it can be both understood and implemented. Adult learners...
by Service That Sells | May 20, 2018 | Management, Training
The way you see restaurant training probably depends on how effective and cost-effective your experience with it has been. Perspective is everything. Do you look at employee training as a process, or an event? In order to see ROI, your training needs to be directly...
by Service That Sells | May 18, 2018 | Training
Training your restaurant employees on safety issues is about more than just reducing accidents. Safety permeates every facet of your organization – from kitchen efficiency and staffing to guest service and customer loyalty. That’s why workplace safety training...
by Service That Sells | May 11, 2018 | Training
Having your staff commit to individual sales goals every shift is a great way to ensure that expectations aren’t too high for those less capable. When applied to a contest format, the Do-It-Yourself approach helps keep interest high and everyone in the running for the...
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