by Service That Sells | Dec 29, 2015 | Service & Sales, Training
Train your servers and bartenders to think and act like salespeople. Why? Because they’ll make a lot more money. Which, in turn, will make them happier employees. It’s true ya know, money really can buy happiness! You’ll decrease turnover by teaching...
by Service That Sells | Jun 22, 2015 | Training
Product knowledge training is an important part of your overall restaurant training program. It’s not enough for your employees to simply know their products. They also have to use that product knowledge to make sales. The Top This! contest can be used during a...
by Service That Sells | Jun 9, 2015 | Training
The dinner rush is about to start. Do you know where your knowledge is?As a manager, how your staff learns, retains, and implements knowledge is your responsibility. This goes far beyond what you may have traditionally considered “training.” From service and sales to...
by Service That Sells | Jan 25, 2015 | Training
Empower your employees to respond properly to any kind of request. To be successful, they’ll need the training and the autonomy to make good decisions. You’ll need to support them, even if they make mistakes from time to time. In those cases, it’s wise to discuss the...
by Service That Sells | Nov 2, 2014 | Training
Some of the best training happens in the heat of the moment. That’s why trainers and managers need to see themselves as coaches whenever they’re interacting with staff and guests. Consider these coaching strategies: On the floor, they can observe the service and sales...
by Service That Sells | Jun 22, 2014 | Marketing, Training
Regardless of whether or not you’re in a hot spot for tourism, summertime always brings in vacationing people from out of town, out of state, or out of the country. These people have to eat, why not make it at your place? Train servers to ask about vacations at the...
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