by Service That Sells | Sep 9, 2018 | Management, Training
Turnover rates in the restaurant industry have always been high. About half of the people who part ways with their restaurant employers quit, but you probably already know that. It’s not really surprising, given that the restaurant industry employs a lot of students...
by Service That Sells | Sep 7, 2018 | Service & Sales
So many performance evaluations read the same for every employee in an operation. And while certain basics definitely do apply, servers should also be evaluated as salespeople. By adding sales techniques into the evaluation process and sharing that evaluation with new...
by Service That Sells | Aug 21, 2018 | Management
You worked hard to get to where you’re at now – running a restaurant takes skill, smarts, and a whole lot of patience. It’s important to remember, though, that being a great restaurant manager has its roots in very basic skills. Sales and service, basic restaurant...
by Service That Sells | Aug 7, 2018 | Management
Service doesn’t start at the table, or even at the host stand. Guests begin to form negative or positive impressions of your restaurant the moment they pull into your parking lot. The next time you show up for work, approach the restaurant from your guest’s...
by Service That Sells | Aug 3, 2018 | Training
Investments are measured based on risk versus reward. The idea of weighing how much something is going to cost against how much it could make you holds true in many different forms of investing. For example, if you need to invest in a new piece of kitchen equipment,...
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