by Service That Sells | Jun 21, 2021 | Training
Training your restaurant employees on service and sales is more important today than it’s ever been. To survive and thrive going forward, you’ll have to increase per-person check averages without drastic price hikes, all while delivering service that...
by Service That Sells | Feb 6, 2020 | Management, Service & Sales
Servers are either order-takers or salespeople. Order-takers do the bare minimum to get by, while salespeople focus on making suggestions that will enhance the guest’s dining experience. They sell more and, therefore, they make more. It takes more work to be a...
by Service That Sells | Jan 30, 2020 | Training
Have you trained your bartenders on how to clean a beer glass? A bad glass can ruin a good beer — and a customer’s experience. Train your bartenders the five steps toward a “beer-clean” glass: Start with a clean, three-compartment sink. Sink one should be filled with...
by Service That Sells | Dec 12, 2019 | Management
The end of the year is a good time for reflection. Here at Ready Training Online, we’re reflecting on the articles restaurant managers were most interested in throughout 2019. If you missed them the first time around, take a look now! 1 – Letting the Well-Liked...
by Service That Sells | Sep 12, 2019 | Service & Sales
When suggesting appetizers and desserts, have you ever noticed that some guests never quite say yes or no? They may mumble that they’re “kind of full” or “not sure.” Indecisive guests want guidance. Who better to offer direction than their server? Here are some ideas...
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