by Service That Sells | Mar 5, 2019 | Training
Knowing when to suggestively sell is just as important as the suggestion itself. Use your waitstaff sales training program to teach your staff about using these windows of opportunity to increase check averages.Greeting and Beverage Window: First and foremost, greet...
by Service That Sells | Sep 7, 2018 | Service & Sales
So many performance evaluations read the same for every employee in an operation. And while certain basics definitely do apply, servers should also be evaluated as salespeople. By adding sales techniques into the evaluation process and sharing that evaluation with new...
by Service That Sells | Jul 17, 2011 | Training
When you train your servers to sell effectively, your profits will increase and so will their tips. Everyone wins! Training servers to recommend the larger size is a simple but powerful sales strategy, particularly effective when selling beer. Conduct a quick...
by Service That Sells | Jan 19, 2010 | Training
When implementing wait staff service training policies and procedures, make sure you reinforce the anticipated outcome. Consider these examples: Policy: Say thank you to each guest. Outcomes: Are employees making eye contact? Does the delivery seem sincere? Policy:...
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