Our Restaurant Blogs
We’re continually publishing articles to help others become better trainers, better leaders, and better business managers.
Our Blogs > Restaurant Articles
Restaurant Published
Turn the Tables on Turnover
Is reducing turnover in your restaurant on your list of New Year’s resolutions this year? You’re not alone. Even if you still have more applicants than ever applying for jobs, turnover is still a problem in restaurants. Having more applicants to choose from makes the...
Turn the Tables on Turnover
Is reducing turnover in your restaurant on your list of New Year’s resolutions this year? You’re not alone. Even if you still have more applicants than ever applying for jobs, turnover is still a problem in restaurants. Having more applicants to choose from makes the...
Help Wanted: Hire Better Restaurant Employees
More and more, the signs are out there. Literally -- "Help Wanted," "Now Hiring," "Inquire Within." Yet, turnover in the hospitality industry seems to always be an issue, forcing many operations into a perpetual state of advertising. Some restaurant managers sit back...
Help Wanted: Hire Better Restaurant Employees
More and more, the signs are out there. Literally -- "Help Wanted," "Now Hiring," "Inquire Within." Yet, turnover in the hospitality industry seems to always be an issue, forcing many operations into a perpetual state of advertising. Some restaurant managers sit back...
Recent Posts:
Recent Articles
Playing it Safe
Training your restaurant employees on safety issues is about more than just reducing accidents. Safety permeates every facet of your organization – from kitchen efficiency and staffing to guest service and customer loyalty. That’s why workplace safety training...
Top 10 Team Vulnerabilities
Every team has weaknesses. In professional sports, competitors study their rivals to identify and exploit those weaknesses. It may not be as blatant in the restaurant business, but your competition is essentially doing the same thing – just waiting for you to fail....
Enhancing Your Training Initiatives through Teamwork
Training and teamwork go hand in hand, and you need them both to run a successful restaurant. Your restaurant’s success depends on both working together seamlessly. Think about it – your team can’t begin to work together if they’re not trained on both the soft and...
Do-It-Yourself Sales Goals
Having your staff commit to individual sales goals every shift is a great way to ensure that expectations aren’t too high for those less capable. When applied to a contest format, the Do-It-Yourself approach helps keep interest high and everyone in the running for the...
Can You Spare Some Change?
Change nothing, and nothing changes. So unless you’re completely satisfied with the performance of your restaurant exactly as it is, change is not just inevitable, it’s necessary. Some change in your restaurant might be brought about by circumstances beyond your...
How to Energize Your Compliance Training
Okay, we’ll admit it… even the term “compliance training” feels way too boring to excite your people-loving restaurant staff. Although topics such as PCI guidelines, age-restricted sales, harassment, security, and food safety may seem like necessary evils in your...
4 Elements of Successful Restaurant Teams
You’ve heard it — or maybe even said it — so many times that the mere mention of team can be perceived by your staff as nothing more than lip service. You can almost hear the empty promise: "Sure, coach, I’ll pitch in for the team." Yeah, right. In this business, too...
Turn Slackers into High Performers
We’ve all heard of the 80/20 rule: Your superstars generate the most sales and profits. Even if it’s not so dramatic in the restaurant industry, aside from your “A” players, the key to your success is your “B” players. This group typically makes up about 50 percent of...
Make Your Restaurant a Hostile-Free Work Environment
Restaurants can be like pressure cookers. In the back of the house, employees work in close quarters where speed and accuracy rule. In the front of the house, servers have to be on the top of their game to deliver exceptional service and sales worthy of big tips....
Restaurant Training to Improve Teamwork and Sales
Everything is fine. Customers are happy, employees are content… things are going well. So what’s missing? Maybe it’s that spark – that passion – that turns a job into a way of life. Your job as an operator is to build and feed that passion in your team members through...
Communicate Like the Leader You Are Meant to Be
It’s easy to communicate, right? For example, a restaurant manager says to a server, “Your check averages are the lowest on staff. Get your act together!” While that's technically communication, it's not effective, and it happens way too often. Anyone can communicate,...
Why Employees Quit (and How to Keep Them)
Turnover rates in the restaurant industry have always been high, topping 70% for the past few years. Some of this is just the nature of the business. As a major employer of teens, students, and part-time staffers, higher attrition is expected. Low unemployment...
